Support for Families
The role of an Outreach Worker
They work as part of the Family Centre Team and offer:
support and advice on parenting
provide activities and services through home visiting and groups in the Centre
offer a listening ear
can meet face to face with families at home, at the Centre or a place that suits the family
Outreach Workers provide support, resources and advice around a range of issues, including:
find local groups for the parent/carer to attend
positive parenting and managing a child’s behavior, boundary setting, child development
support around transition points; i.e. birth, settling into pre-school, school
support for parents wishing to return to education, employment or training
working with parents/carers to manage their own well-being and to build their confidence
support for children with disabilities or special needs.
Supporting parents and carers
Family Centres offer early intervention family support that aims to help families before problems get too big. In our work with families we use a range of approaches and resources to help improve emotional well-being, social skills and opportunities for children to enjoy and achieve. Our service is confidential and we will not disclose any information without the individual’s agreement, except when a child may be at risk of harm.
Examples of specific areas of support
Help with parenting skills
Support for victims of domestic abuse
Help with debt, budgeting, benefits, housing issues
Support to access further education and adult/family learning
Help to find childcare, choosing quality childcare
Information about local activities for children
Information, advice and guidance about child safety
Information, advice and guidance about healthy eating, oral hygiene
Support getting children ready for pre-school, school
Support to help children learn and develop
Advice on potty training, breastfeeding
Speech and language support
How do I arrange to make a referral?
Parents/carers can refer themselves or a professional can refer a family with consent. To do this complete a ‘Family Centre Request for Family Support Form’ and return it to the Family Centre. To do this either bring it in, post it or email to DSLstanwellfamilycentre@surreycaretrust.org.uk via Egress (secure email). Support completing the form is available in the centre, if required.